KYC POLICIES

KYC DOCUMENTATION

Curacao license does not specify an exact process for account verification, leaving it up to the operators to create one to ensure that the customer’s player’s identities can be verified. The process we have in place to verify a player’s account involves three elements of verification; ID verification, proof of address & proof of payment. In case the player hasn’t sent the withdrawal request they have to provide documents in 48h after requesting the payout, and the merchant will review them in 3 business days. The current requirements are as following:

ID

Copy of a valid photo ID such as a passport, driver’s license or government ID card. This must include scans of the front and back of the cards. In the absence of photo-ID, we can accept a copy of a birth certificate. The certificate must have all four corners visible. We will also need a photo of the player holding up their birth certificate, with their face and the front of the certificate clearly visible.

Proof of Address A utility bill or bank statement clearly displaying the player’s name and current residential address which has been issued with the last three months.The verification of a customer’s proof of payment will depend on the deposit method they choose to deposit with. The requirements will differ for each method and may need to be updated periodically due to changes the payment methods may make to their user interfaces and/or the Casinos accepted payment methods. The below is a list of current proof of payment requirements at the Casino based on the currently accepted payment methods:

PAYMENT METHODS

Card payments Copies of all debit/credit cards registered and used on the player’s account. These copies must display the player’s signature together with the first six and last four digits of the card itself. For the player’s own security and safety, players should black out the security number at the back and the middle digits in the front of their card.

eWallets

A screenshot of your ewallet account showing the player’s email address/account number and personal account information.

Bank Statement A bank statement issued in the last 3 months for the player’s bank account. This should include the player’s bank name, bank account number, IBAN number and BIC code. All four corners of the statements are to be visible. The statement may be a hardcopy or a PDF. We also request a PDF or screenshot showing the player’s deposit to the Casino.

Crypto Currencies

A screenshot of transaction and a screenshot of customer’s crypto wallet profile shows e-mail, user ID and personal account information.

Pre-Paid vouchers

pre-paid vouchers are not verified

HOW ARE DOCUMENTS SUBMITTED

Players verify their accounts through uploading the necessary documents from the Documents tab, which is located within the “My account section”.

Game providers

Atmosfera
BF Games
Bgaming
Bole Gaming
Booongo
Cool Games
Cq9
Dragongaming
Eagaming
Eeze
Endorphina
Evolution
Evoplay
Ezugi
Fa Chai
Funky Games
Funta Gaming
Gameart
Gamesinc
KA gaming
Lucky Streak
Manna Play
Mascot
Platipus
Playstar
Rival Powered
Saucify
Smartsoft
Spadegaming
Spinthon
Spribe
Superlotto
Swintt
Tpg
Tvbet
Yggdrasil
Zeus Play
Atmosfera
BF Games
Bgaming
Bole Gaming
Booongo
Cool Games
Cq9
Dragongaming
Eagaming
Eeze
Endorphina
Evolution
Evoplay
Ezugi
Fa Chai
Funky Games
Funta Gaming
Gameart
Gamesinc
KA gaming
Lucky Streak
Manna Play
Mascot
Platipus
Playstar
Rival Powered
Saucify
Smartsoft
Spadegaming
Spinthon
Spribe
Superlotto
Swintt
Tpg
Tvbet
Yggdrasil
Zeus Play

Payment methods

Skrill
Paysafe card
Flexepin
Ewallet
Bitcoin
Ethereum
Litecoin
USDT (ERC20)
USDT (TRC20)
Astropay
CashtoCode eVoucher
Bitcoin cash
Neteller
Sticpay
Skrill
Paysafe card
Flexepin
Ewallet
Bitcoin
Ethereum
Litecoin
USDT (ERC20)
USDT (TRC20)
Astropay
CashtoCode eVoucher
Bitcoin cash
Neteller
Sticpay
Lucy's casino
Lucy's Casino is held and operated by Famagousta B.V., a company registered in Curacao with the Commercial Register of Curacao No. 152449 and having its registered address at Schout Bij Nacht Doormanweg 40, Curaçao. Famagousta B.V. is licensed under the License No. 8048/JAZ issued to Antillephone NV., Authorised and Regulated by the Government of Curacao. Payment processor is Fodenmacko Trading Co Limited (reg. nr. HE309248) a company having its registered address at Lefkonos 22, 2nd floor, Strovolos 2064, Nicosia, Cyprus. Under 18s are strictly forbidden from gambling on this website. Underage gambling is an offence. Gambling can be addictive, please play responsibly.
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